tag:blogger.com,1999:blog-4470610300400974722.post312749079596495318..comments2024-02-23T04:18:05.609-06:00Comments on My View From The Shore: Quality is not strategyHarvey Briggshttp://www.blogger.com/profile/01509290141801264985noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-4470610300400974722.post-91693677814633245372012-08-06T10:17:17.701-05:002012-08-06T10:17:17.701-05:00Thanks for the comment. I appreciate knowing that ...Thanks for the comment. I appreciate knowing that I'm adding value somewhere!Harvey Briggshttps://www.blogger.com/profile/01509290141801264985noreply@blogger.comtag:blogger.com,1999:blog-4470610300400974722.post-87040955906255162552012-08-06T09:30:26.557-05:002012-08-06T09:30:26.557-05:00Great post Harvey. I love this twist on "qua...Great post Harvey. I love this twist on "quality" and taking it deeper to the consumer's level. My company (along with many others) strive to "meet or beat customer expectations", but this idea really helps identify what that means. Thanks for sharing.Anonymousnoreply@blogger.com