Friday, August 26, 2011
The most powerful word in the world
Toddlers know how to use it with great efficacy. But somewhere along the way, we forgot its power. It's especially tough to wield it in these recessionary times, but now we need "no" more than ever.
No. We won't do the project for 25% less because someone else will do it cheaper.
No. We won't change the design to please the president's wife who took a design class in college 30 years ago.
No. We won't take on that project because the extra money would be nice, but doing so would compromise the outcome of your project and the work we already have.
No. We won't give you our ideas for free just to show you how we'd approach the problem.
It's a great little word. And when used judiciously, it does wonders for your self respect.